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"Return to Sender" messages
Are you receiving numerous returned or undelivered emails from messages that you did not send? If so, it is possible that your account's password has been stolen or "compromised".

The most common way for an account to be compromised is for the owner to respond to a Scam or "Phishing" email (Phishing is a term used to describe false emails from a spammer claiming to be sent from a legitimate company, such as your Internet Provider or bank) that asks for your account's username and password. Once the recipient responds, the spammer then has access to send (and receive) email with the account.

Another way that spammers can gain access to an account is if there is a virus on the computer that allows them to discover the email account's username and password.

To protect your account information, the first step is to install, update and run an anti-virus scan on all of your systems. This can be done with the anti-virus program of your choice. (Performing an Internet Search for "Free Antivirus" should provide a few programs to choose from.)

After the Anti-virus scan is complete and any virus-infected files cleaned, the next step is to have your account's password changed. This is done by contacting your Internet Provider's Customer Service office. Please keep in mind, when selecting a new password it is always best to avoid re-using a previous password or a commonly used one such as "password" or "1234".

Once you have contacted the office and the password has been reset on the server, you will need to make the change in your connection and email program(s). Should you require assistance with this, please feel free to contact Technical Support for assistance.

Scam / Phishing messages increasing
Please be aware, that as the Holiday Season draws near, the amount of Scam / Phishing email has began to increase. Below are two examples of the most recent messages that are being sent out to Internet users. Should you receive a similar message, please delete it without clicking on any links or submitting any information.


**NOTE: If you have already attempted to log into a site linked in this type of message, or you have responded to an email that was asking for your account information, (username, password, bank account, etc.), please contact your local Customer Service Office immediately to have your password changed.

Keep in mind, your Internet Provider will never ask for your account information via email. Please do not reply to these messages.


-- Spam Example 1 --

Hello,

Shipping Confirmation Order # 405-9113573-5416139

Your estimated delivery date is: Tuesday, December 13, 2011

Track your package Thank you for shopping with us. We thought you'd like to know that we shipped this portion of your order separately to give you quicker service. You won't be charged any extra shipping fees, and the remainder of
your order will follow as soon as those items become available. If you need to return an item from this shipment or manage other orders, please visit
Your Orders on Amazon.com
.

Shipment Details

Omron DFY-661Y Fat Loss Monitor, Black $119.95 Item Subtotal: $119.95 Shipping & Handling: $0.00 Total Before Tax: $119.95 Shipment Total: $119.95 Paid
by Visa: $119.95

You have only been charged for the items sent in this shipment. Per our policy, you only pay for items when we ship them to you.

Returns are easy. Visit our . If you need further assistance with your order, please visit Customer Service
.

We hope to see you again soon! Amazon.com



Power-Net does not support nor endorse these programs but have found some of them helpful. Many of the programs and links found on this page are for third-party applications and are to be used at your own risk. Should you encounter problems with the tools, you may need to consult a computer technician for further assistance.